How can I register?

Creating an account is very simple and free! You can click this link:
https://winxclubshop.com/account/register

Enter the required information and choose a password.

Registered users can access all information relating to orders and returns.

Do I need to be registered to buy on this website?

Yes, it is necessary to be registered to purchase on our store.

I’ve forgotten my password, what can I do?

To recover your password, just access the following link:
https://winxclubshop.com/account/login

click on "Forgot your password?" and enter the email address with which you are registered. You will receive a message that will allow you to save a new password linked to your Account.

How can I change the details in my account?

To change your details, log into your Account by entering your email and password by clicking on "View Addresses" and then "Edit" you can update the data you want.

How can I delete my account?

We kindly remember that your account is free and allows you to make purchases easily, take advantage of exclusive promotions and discounts. If you still want to delete your account, please submit a cancellation request through our “contact us” tool confirming your personal data and email address with which you have registered. Once we receive this information, we will deactivate your Account and send you an email to confirm the successful closure. Should you change your mind in the future, all you have to do is to get in touch with us again by providing your details again and we can reactivate your Account. Alternatively, you can register again using a different email address.

 

Various

I haven’t found the answer I was looking for in the FAQ list.

Please get in touch with our customer care. We will be happy to help you anyway we can.

 

Privacy & Security

What is your Privacy Policy?

We take your privacy very seriously. We will never rent or sell your information to any third parties, we only use them for orders fulfillment purposes.