How can I register?
Creating an account is very easy and free of charge! You can click on this link:
https://winxclubshop.com/account/register

Enter the required information and choose a password.
Registered users can access all information regarding orders and returns.


Do I need to be registered to buy on this website?
Yes, you must be registered to purchase in our shop.

I’ve forgotten my password, what can I do?
To recover your password, just access the following link:
https://winxclubshop.com/account/login

Click on ‘Forgot your password?’ and enter the e-mail address with which you registered. You will receive a message allowing you to save a new password linked to your account.

How can I change the details in my account?
To change your details, log into your Account by entering your email and password, select "View Addresses" and then "Edit" to update the data you want.

How can I delete my account?
We would like to remind you that your account is free of charge and allows you to easily make purchases and take advantage of exclusive promotions and discounts. If you still wish to cancel your account, please send us a cancellation request via the ‘Contact us’ section, confirming your personal details and the e-mail address you registered with.
Once we receive this information, we will deactivate your account and send you an e-mail to confirm that your account has been closed.
Should you change your mind in the future, all you have to do is contact us again with your details, and we can reactivate your account. Alternatively, you can register again using another e-mail address.

For any information, please contact us at customercare@winxclubshop.com

 

Privacy & Security

What is your Privacy Policy?

We take your privacy very seriously. We will never rent or sell your information to any third parties, we only use them for orders fulfillment purposes.